Paducah Water Info
Water Quality
- - Long tradition of excellence in water quality
- - High-quality and reliable water service
- - Providing safe, abundant water supply
- - More than 22,000 service connections
- - Committed to keeping you informed
Quick Facts:
...the Clear, Clean Choice for water in Paducah/McCracken County and beyond. Here you will find helpful information about our services and more.
If at anytime you have questions, just click on here for more information. Or, drop us a note at: P.O. Box 2377 Paducah, KY 42002-2377 Or call us at 270/442-2746.
Our customer service representatives are available to answer your questions Monday through Friday, 7:30 a.m. to 4:00 p.m., at our office, 401 Washington Street.
For general information, send us an e-mail at Customer Service. Or, drop us a note at: P. O. Box 2377 Paducah, KY 42002-2377
PW strives to make bill payment as convenient as possible. You have several options to pay your bill:
By Direct Debit:
Automatically deducted from your checking account on the due date.
By Mail:
Using return envelopes provided by Paducah Water.
PW Offices:
401 Washington Street between 7:30 a.m. and 4 p.m., Monday through Friday.
At Any Payment
Drop Box:
Located at the Dollar General Store in Reidland, the former Gore's Supermarket in Lone Oak, the Kroger Supermarket on Paducah's South Side, next to Paducah Bank's ATM at West Park Village, and in the parking lot at the Paducah Water offices at 401 Washington Street
Drive Up Window:
Drive through service windows at Paducah Power System or Jackson Purchase Energy during their normal business hours.
Pay Online:
Customer Account Login
(Accepting Visa & Mastercard)
Call In Your Payment:
You may also call in your payments by dialing (270) 442-2746 during normal business hours.