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# Paducah Water

## Sitemaps

- [XML Sitemap](https://www.pwwky.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://www.pwwky.com/blog/)
- [Water Quality Report 2019](https://www.pwwky.com/water-quality-report-2019/) - [dflip id=”1626″][/dflip]
- [Water Quality Report 2015](https://www.pwwky.com/water-quality-report-2015/) - [dflip id="639"][/dflip]
- [Bid Announcement 2019](https://www.pwwky.com/bid-announcement-2019/)
- [Winter Newsletter 2018-19](https://www.pwwky.com/winter-news-2018-2019/) - [dflip id="1190"][/dflip]
- [Application for Water Main Extension](https://www.pwwky.com/application-for-water-main-extension/) - [dflip id="733"][/dflip]
- [Bid Announcement 2018](https://www.pwwky.com/bid-announcement-2018/) - No Bids at this time. Please continue to check back with us for more information.
- [Water Quality Report 2017](https://www.pwwky.com/water-quality-report-2017/) - [dflip id="643"][/dflip]
- [Water Quality Report 2016](https://www.pwwky.com/water-quality-report-2016/) - [dflip id="642"][/dflip]
- [Water Quality Report 2014](https://www.pwwky.com/water-quality-report-2014/) - [dflip id="638"][/dflip]
- [Water Quality Report 2013](https://www.pwwky.com/water-quality-report-2013/) - [dflip id="637"][/dflip]
- [Water Quality Report 2012](https://www.pwwky.com/water-quality-report-2012/) - [dflip id="636"][/dflip]
- [Water Quality Report 2011](https://www.pwwky.com/water-quality-report-2011/) - [dflip id="635"][/dflip]
- [Water Quality Report 2010](https://www.pwwky.com/water-quality-report-2010/) - [dflip id="618"][/dflip]
- [Water Quality Report 2018](https://www.pwwky.com/water-quality-report-2018/) - [dflip id="644"][/dflip]
- [Water Quality Report 2009](https://www.pwwky.com/water-quality-report-2009/) - [dflip id="615"][/dflip]
- [Service Fee Schedule](https://www.pwwky.com/service-fee-schedule/) - [dflip id="449"][/dflip]
- [Paducah Water Rate Schedule](https://www.pwwky.com/paducah-water-rate-schedule/) - [dflip id=”439″][/dflip]
- [Winter Newsletter 2018](https://www.pwwky.com/winter-newsletter-2018/) - [dflip id="399"][/dflip]
- [Fall Newsletter 2018](https://www.pwwky.com/fall-newsletter-2018/) - [dflip id="402"][/dflip]
- [Summer Newsletter 2018](https://www.pwwky.com/summer-newsletter-2018/) - [dflip id="376"][/dflip]
- [Spring Newsletter 2018](https://www.pwwky.com/spring-newsletter-2018/) - [dflip id="376"][/dflip]

## Pages

- [Home](https://www.pwwky.com/) - Here you will find helpful information about who we are and what we do and we provide service to our more than 29,000 customers.
- [PFAS Awareness](https://www.pwwky.com/pfas-awareness/) - Paducah Water's most frequent asked questions about PFAS Awareness including current levels at Paducah Water.
- [Rates and Fees - Simple](https://www.pwwky.com/rates-and-fees-simple/) - BACK TO HOME PAGE Rate Schedule Download Rate Schedule Service Fee Schedule Download Service Fees Connection Fees Download Connection Fees BACK TO HOME PAGE
- [Rates and Fees](https://www.pwwky.com/rates-fees/) - Click Here to View Rates on Older Browsers Rate Schedule DOWNLOAD Service Fee Schedule DOWNLOAD Connection Fees DOWNLOAD
- [Water Quality Reports](https://www.pwwky.com/water-quality-reports/) - Water Quality Reports 2026 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009
- [Did You Know?](https://www.pwwky.com/did-you-know/) - DIDYOUKNOW? Water Quality Paducah Water has a long tradition of excellence in water quality. We have been providing high-quality and reliable water service to our customers since 1885. Today, PW provides a safe, abundant supply of water to its more than 29,000 service connections in Paducah and McCracken County, and parts of Graves and Marshall
- [OnTap Newsletter](https://www.pwwky.com/ontap-newsletter/) - OnTap Newsletter from Paducah Water.
- [EyeOnWater](https://www.pwwky.com/eyeonwater/) - Welcome to Paducah Water has upgraded all standard meters in our service area with cellular technology. These new meters offer you, our customer, the benefit of viewing your water usage at your convenience with 24/7 access. You also have other useful tools for water management at your fingertips. What Is EyeOnWater®? EyeOnWater® is the software
- [Board Members](https://www.pwwky.com/board-members/) - who we are BOARD MEMBERS Paducah Water is overseen by a Board called the Commissioners of Waterworks, comprised of six members and one ex-officio member. The members are appointed by the Mayor of Paducah and approved by the Paducah City Commission. They represent both the City and County areas. Members serve staggered four-year terms. The Board
- [Management](https://www.pwwky.com/management/) - MANAGEMENT To send an e-mail to any staff member listed, click the person’s name. We will reply within two business days. For urgent matters, please call 270-442-2746. Jason Petersen, PE GENERAL MANAGER Tee Vinson WATER TREATMENT PLANT SUPERINTENDENT Jacob Northington, PE DIRECTOR OF FIELD OPERATIONS Lea Ann Smith DIRECTOR OF FINANCE Tracie Case OFFICE MANAGER
- [Rules and Regulations](https://www.pwwky.com/rules-regulations/) - Rules & Regulations 1 Application for water service may be denied or water service may be disconnected if anyone over the age of 18 residing in the home has an outstanding bill with Paducah Water. Service will not be restored until full payment is made. 2 The water meter is property of Paducah Water. Only
- [Customer Service FAQs](https://www.pwwky.com/customer-service-faqs/) - CUSTOMER SERVICE FAQs Most frequent questions and answers How will I be notified if my payment is past due and service interruption is pending? PW generates an automated courtesy call to customers a few days prior to service interruption. Receipt of this call is dependent upon the phone number listed on your water account, so
- [Main Breaks](https://www.pwwky.com/main-breaks/) - WATER MAIN BREAKS Big or small, a water main break can be quite an event. However, PW’s Distribution and Treatment Plant employees are on call 24/7 to make sure our customers have a safe, adequate supply of life’s most precious natural resource…water! What is a main break? Water mains are underground pipes that deliver water
- [Boil Water Advisory](https://www.pwwky.com/boil-water-advisory/) - (Paducah Water Boil Water Advisory Yard Sign – Above) What is a BOIL WATER ADVISORY? Whenever water lines are shut off, there is a possibility of contamination. To ensure the ongoing quality of your drinking water, PW will flush water lines in the affected area and test water samples to confirm the water is safe
- [Contact](https://www.pwwky.com/contact/) - Send us a message: Please complete the form below and we will get back to you within two business days. Provide us with as many details as possible so we can better assist you. For urgent matters, please call 270-442-2746. Address Physical:1800 North 8th StreetPaducah, KY 42001 Mailing:P. O. Box 2377 Paducah, KY 42002-2377 Make a
- [Lead Awareness Inventory](https://www.pwwky.com/lead-awareness-inventory/) - LEAD AWARENESS Inventory In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of our service lines in our system. Every service line in PW’s system has been placed into one of four categories based on the information that is available
- [Search](https://www.pwwky.com/search/) - LEAD AWARENESS Inventory In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of our service lines in our system. Every service line in PW’s system has been placed into one of four categories based on the information that is available
- [LA Test](https://www.pwwky.com/la-test/) - LEAD AWARENESS Inventory In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of our service lines in our system. Every service line in PW’s system has been placed into one of four categories based on the information that is available
- [Inventory Content](https://www.pwwky.com/inventory-content/) - Inventory In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of our service lines in our system. Every service line in PW’s system has been placed into one of four categories based on the information that is available as of
- [Leak Procedures](https://www.pwwky.com/leak-procedures/) - LEAK ADJUSTMENT PROCEDURES Water usage above the seasonal average at a residence or business could be a sign of a leak. In such cases, Paducah Water will review a customer’s account to determine eligibility for a leak adjustment. Leak adjustments are allowed once every twelve months and no adjustment will be provided until the customer submits
- [Lead Awareness FAQs](https://www.pwwky.com/lead-awareness-faqs/) - LEAD AWARENESS What is lead? Lead is a common naturally occurring metallic element that can be found in air, soil, and water. It was commonly used in gasoline and paint until the 1970s and is still sometimes found in products such as ceramics, batteries, ammunition, and cosmetics. Lead was used for centuries in plumbing because
- [LA Contact Us](https://www.pwwky.com/la-contact-us/) - Lead Awareness If you have questions or comments for PW regarding service line materials or lead, please contact us using the methods below. These lines are monitored daily and we will get back with you as soon as we can. Contact Paducah Water at: Telephone: (270) 444-5580 E-mail: servicelines@pwwky.com CONTACT US
- [SLI Galvanized](https://www.pwwky.com/sli-galvanized/) - LEAD AWARENESS Service Line Inventory Customer Notification – Galvanized In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of service lines in our system. This work has been part of PW’s ongoing efforts to reduce possible lead exposure in drinking
- [SLI Lead](https://www.pwwky.com/sli-lead/) - LEAD AWARENESS Service Line Inventory Customer Notification – Lead In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of service lines in our system. This work has been part of PW’s ongoing efforts to reduce possible lead exposure in drinking
- [Forms and Instructional Guides](https://www.pwwky.com/forms-and-instructional-guides/) - Lead Awareness Understanding Your Water Quality Report Understanding Drinking Water Filters Sources of Lead in Drinking Water Infographic How to Clean your Aerators
- [SLI Unknown](https://www.pwwky.com/sli-unknown/) - LEAD AWARENESS Service Line Inventory Customer Notification – Unknown In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Paducah Water (PW) has conducted an initial inventory of service lines in our system. This work has been part of PW’s ongoing efforts to reduce possible lead exposure in drinking
- [Pop-Up](https://www.pwwky.com/pop-up/) - Service Line Material Lookup
- [Service Line ID Tool](https://www.pwwky.com/service-line-id-tool/) - Service Line ID Tool
- [Self-Report Service Line Material Form](https://www.pwwky.com/self-report-service-line-material-form/) - LEAD AWARENESS
- [More Information](https://www.pwwky.com/more-information/) - Lead Awareness To learn more about lead and drinking water, please visit the links below: American Water Works Association (AWWA) International Association of Plumbing & Mechanical Officials (IAPMO) Centers for Disease Control (CDC) Environmental Protection Agency (EPA) Lead Service Line Replacement Collaborative
- [Lead Program](https://www.pwwky.com/lead-program/) - LEAD AWARENESS Paducah Water is working every day to promote the health of each of its customers and minimize exposure to lead in drinking water. Our employees monitor and analyze water quality daily at the treatment plant as well as throughout the distribution system. PW proactively implements a number of strategies to address the potential
- [Lead Awareness](https://www.pwwky.com/lead-awareness/) - LEAD AWARENESS For more than 130 years, Paducah Water has safeguarded the health and well-being of the people of Paducah, McCracken County and our surrounding area by providing high-quality drinking water. An essential part of our everyday efforts to provide you with the highest quality water is our Lead Program. Under the program, Paducah Water
- [Paying Your Bill](https://www.pwwky.com/paying-your-bill/) - Paying Your Bill Our online account system is more convenient than ever! Register for an online account to view your current bill, make payments, enroll in e-billing, select paperless billing and view your consumption history. Registration for the online system will require your Paducah Water account number, which is located on the top right portion of
- [Engineering Information and Contacts](https://www.pwwky.com/engineering-info-contacts/) - Contact Info Jacob Northington, PE Director of Field Operations Location 1800 North 8th StreetPaducah, KY 42001 Contact Us Phone: 270.444.5560 Email: jnorthington@pwwky.com Scott Smith Engineering Technician Location 1800 North 8th StreetPaducah, KY 42001 Contact Us Phone: 270.444.5561 Email: ssmith@pwwky.com
- [Teachers](https://www.pwwky.com/teachers/) - TEACHERS Paducah Water invites you and your students to join us for the grand tour of our water treatment facilities. Students will see first hand how raw water from the river is transformed into fresh clean drinking water. They will get to see our lab technicians at work and learn many interesting and informative lessons
- [About Your Bill](https://www.pwwky.com/about-your-bill/) - (Swipe on thumbnail images to move to other slides) Take a peek inside your bill ABOUT YOUR BILL Customers of PW receive a statement every 28 – 32 days listing their charges for the previous billing period. This bill includes PW water service, but it is much more than a PW bill. As a convenience for our customers,
- [eow-smartphone](https://www.pwwky.com/eow-smartphone/) - Leak Alerts – Smart Phone HOW TO SET A LEAK ALERT ON YOUR SMART PHONE To change a leak alert on your iPhone Mobile App (Leak alerts are on by default): To set a leak alert on your Android Mobile App: 1 Tap the Account icon. 2 Tap the meter you would like to configure
- [eow-leakalerts2](https://www.pwwky.com/eow-leakalerts2/) - Leak Alerts HOW TO SET A LEAK ALERT ON YOUR COMPUTER To set a Leak Alert, use a supported web browser to go to https://eyeonwater.com, sign in and do the following: 1 Click the Set Leak Alert button in the upper left corner. The Alert Configuration Wizard for your meter will open. 2 Set the
- [eow-leakalerts](https://www.pwwky.com/eow-leakalerts/) - Leak Alerts Perhaps the greatest benefit of the EyeOnWater® portal is the leak alert system. This tool allows you to see the status of your meter in real-time, complete with a message that says, “No leak detected,” or information showing how much water is being used due to a leak or continuous usage. Why Set
- [eow-signup](https://www.pwwky.com/eow-signup/) - How to Sign Up for… 1 Visit https://eyeonwater.com/signup 2 Enter your service area zip code. 3 Select Paducah Water from the drop down menu. 4 Enter your nine-digit Paducah Water account number. Include the dash. 5 Enter your email address. 6 Create and confirm a password. Your password must be 8 – 16 characters long
- [eow-dashboard](https://www.pwwky.com/eow-dashboard/) - Dashboard For questions about EyeOnWater® call PW at 270-442-2746.
- [EOW - More About](https://www.pwwky.com/eow-more-about/) - More About Powered by Badger Meter in association with your Paducah Water, learn more about how EyeOnWater® works! Using EyeOnWater® Scan the code with your smart phone or click here. Creating an EyeOnWater® Account Scan the code with your smart phone or click here. EyeOnWater® Frequently Asked Questions Scan the code with your smart phone
- [Open Records Requests](https://www.pwwky.com/open-records-requests/) - Open Records Requests All matters regarding Open Meetings and Open Records (KRS 61.870 et seq) inquiries and/or requests shall be submitted to Mr. Jason Petersen, General Manger and Custodian of Records. All requests must be submitted using the form provided here. All requests must be submitted to Mr. Petersen via standard mail OR email per
- [Edit Profile](https://www.pwwky.com/edit_profile/) - EDIT PROFILE Verify your information below.. [arm_edit_profile title=”Edit Your Profile” form_id=”101″ form_position=”center” social_fields=”facebook,twitter,linkedin,vk,instagram,pinterest,youtube,dribbble,delicious,tumblr,vine,” submit_text=”Update Profile” message=”Your profile has been updated successfully.”] Then, click on EMPLOYEE PORTAL to the right… [arm_logout label=”Logout” type=”button”]
- [Login](https://www.pwwky.com/login/) - Login [arm_form id=”102″ logged_in_message=”You are already logged in.”][arm_logout label=”Logout” type=”button”]
- [Register](https://www.pwwky.com/register/) - REGISTER [arm_form id=”101″ logged_in_message=”You are already logged in.”]
- [Guest](https://www.pwwky.com/guest/) - Welcome to the Employee Portal! Paducah Water Policy Manual Paducah Water Employee Handbook [arm_logout label=”Logout” type=”button”]
- [Forgot Password](https://www.pwwky.com/forgot_password/) - Forgot Password [arm_form id=”103″ logged_in_message=”You are already logged in.”][arm_logout label=”Logout” type=”button”]
- [Change Password](https://www.pwwky.com/change_password/) - Change Password [arm_form id=”104″][arm_logout label=”Logout” type=”button”]
- [Thank You](https://www.pwwky.com/thank_you/) - Thank you for payment with us, We will reach you soon.
- [Cancel Payment](https://www.pwwky.com/cancel_payment/) - Your purchase has not been completed.Sorry something went wrong while processing your payment.
- [Declaration Of Domicile For Purchase Of Residential Utilities](https://www.pwwky.com/declaration-of-domicile-for-purchase-of-residential-utilities/) - Declaration of Domicile for Purchase of Residential Utilities CLICK HERE
- [Train Derailment Response](https://www.pwwky.com/train-derailment-response/) - Click HERE to find the most recent sampling data from ORSANCO, Greater Cincinnati Water Works, and Louisville Water Company. Click HERE to find the most recent sampling data from Paducah Water.
- [Thank You](https://www.pwwky.com/thank-you/)
- [Service Line](https://www.pwwky.com/serviceline/) - Service Line
- [AWWA Whiteboard Explainer Video](https://www.pwwky.com/awwa-whiteboard-explainer-video/) - AWWA Whiteboard Explainer Video
- [Plant Tours](https://www.pwwky.com/plant-tours/) - TREATMENT FACILITY PLANTTOURS Tours may be scheduled by calling Grant Graves in our Water Quality Department at 270-442-2746 or e-mail us at GGraves@pwwky.com. PW offers tours of its Water Treatment Plant, which is located at 1800 North 8th Street, just behind the Business Office.
- [Engineering FAQs](https://www.pwwky.com/engineering-faqs/) - ENGINEERING FAQs Most frequent questions and answers How can I find out where the water lines are located should I need to dig or excavate an area on my property? You will need to call in advance to KY Underground before you dig (BUD) at 1.800.752.6007 or 811 and they will contact all the utilities
- [System Flushing](https://www.pwwky.com/system-flushing/) - SYSTEM FLUSHING Paducah Water currently has over 4,700 fire hydrants within its distribution system. Our goal is to flush each of these fire hydrants one time per year. We may flush as many as three to four times each year system wide. Hydrants on some dead-end lines may be flushed monthly. This is done to
- [Water Quality and Treatment FAQs](https://www.pwwky.com/water-quality-and-treatment-faqs/) - WATER QUALITY AND TREATMENT FAQs Most frequent questions and answers What is a Boil Water Advisory (BWA)? A Boil Water Advisory (BWA) is a safeguard to protect Paducah Water customers in the event of a main break or installation of new water mains. If you receive a BWA, boil your water for three minutes before
- [Called Meeting](https://www.pwwky.com/called-meeting/) - Commissioners of Waterworks Called Meeting Thursday, June 23, 2022, at 5:00 p.m. in the Paducah Bank Community Room of the Commerce Center, 300 S. 3rd Street, Paducah, Kentucky I. CALL TO ORDER II. MEETING MINUTES – ED BARKER A. Minutes of May 25, 2022 Regular Meeting: Review & Take Action B. Minutes of June 17,
- [CCR](https://www.pwwky.com/ccr/) - CCR 2022
- [Employment](https://www.pwwky.com/employment/) - Position(s) Available (Please apply below) There are currently no positions available. Please check again later.
- [Bid Announcements](https://www.pwwky.com/bid-announcements/) - Bid Announcements DOWNLOAD Most Popular: Share on facebook Share on twitter Share on linkedin Share on whatsapp
- [Quick Pay Notice](https://www.pwwky.com/quick-pay-notice/) - IMPORTANT NOTICE! If your water service has been disconnected please DO NOT use the automated telephone or online payment systems. Contact our office to make the payment required to have your water service restored. I UNDERSTAND. Continue to QUICK PAY >>
- [Service Area Map](https://www.pwwky.com/service-area-map/) - SERVICE AREA MAP
- [History](https://www.pwwky.com/history/) - OUR STORY In 1885, a group of Washington D.C. investors came to Paducah and constructed the original water works plant on the shores of the Ohio River. In the first three years, ownership of the water works changed at least three times, finally landing in the hands of Muscoe Burnett. He and his associates were
- [About Paducah Water](https://www.pwwky.com/about-paducah_water/) - About Paducah Water Paducah Water is a municipally owned water treatment and distribution utility We have served Paducah, McCracken County and the surrounding area for more than 130 years by providing clear, clean water. Our treatment facility can produce nearly 20 million gallons of water per day and consistently meets or beats state regulatory requirements for water quality. In
- [Standard Specifications](https://www.pwwky.com/standard-specifications/) - Standard Specifications Procedures Material Specifications Detail Drawings
- [Dig Safely](https://www.pwwky.com/dig-safely/) - HOMEOWNERS or PROS Visit the kentucky811.org web site for more information!
- [Forms and Documents](https://www.pwwky.com/forms-and-documents/) - Forms and Documents Application for Water Main Extension Agreement & Waiver Form Erosion Control BMP Manual Installation Guide for PVC Pipe Installation Guide for DIP Field Guide for HDPE Guidelines for HDD of HDPE Temporary Water Service Application Temporary Water User’s Guide
- [System Map](https://www.pwwky.com/system-map/) - Mapping Resources Click for MAP-GIS
- [Awards](https://www.pwwky.com/awards/) - And the Winner is… 2019-2020 Disinfectants and Disinfection By-Product Goals Achieved [State Recognition] Participate in Area-Wide Optimization Program (AWOP), which challenges plants to reduce disinfection by-products. Awarded by the Environmental and Public Protection Cabinet. 2018 AWWA KY/TN Section Award of Excellence [State Recognition-Distribution Department] The American Water Works Association Kentucky/Tennessee Section gives this distinct honor
- [Meetings](https://www.pwwky.com/meetings/) - (Click on JOIN A MEETING below. You must have the Zoom app installed and opened See links below as well.) [zoom_api_link meeting_id=”91221407741″ id=”zoom-meeting-window” title=”Paducah Water January 2021 Board Meeting”] REGISTER HERE Meeting ID:912 2140 7741 One tap mobile:+16465588656,,96347939578# US (New York) +13017158592,,96347939578# US (Germantown) Find your local number: https://zoom.us/u/abZfHm0uf2962 5225 3152
- [A Day Without Water](https://www.pwwky.com/a-day-without-water/) - learn more Think of all the things we do each day that require water. Not just the obvious things like drinking, eating, bathing, flushing toilets and doing laundry. Water is the primary component of every item manufactured, items we use daily! Businesses who support the “Imagine a Day Without Water” awareness. Confleur (visit their web
- [Paducah Water is Making Changes](https://www.pwwky.com/paducah-water-is-making-changes/) - Paducah Water is Making Changes What is PW doing? For many years, Paducah Water has read most meters in our service area every 60 days. So, each time we read your meter, there were two months of water usage. However, instead of sending you a bill every two months, we divided your two-month reading in
- [Water Main Installation](https://www.pwwky.com/water-main-installation/) - WATER MAIN INSTALLATION Our distribution system continues to evolve as the service area expands. Paducah Water distribution crews install new water mains throughout the system as development occurs, and as pipes age and must be replaced. Main installation consists of five primary steps. 1. EXCAVATION Excavation is the process of digging a passage, or trench, for
- [Distribution](https://www.pwwky.com/distribution/) - Paducah Water’s Distribution Department was Kentucky’s 2018 winner of the American Water Works Association KY/TN Section Award of Excellence in Distribution System Operations in the Medium Systems Category! Distribution Paducah Water’s distribution system, like others across the country, consists of an interconnected series of pipes, water storage facilities, pumps, valves, and hydrants. These components create
- [Distribution FAQs](https://www.pwwky.com/distribution-faqs/) - DISTRIBUTION FAQs Most frequent questions and answers Why do I have low water pressure? Inside your house: Check for a clogged screen on your faucet(s). Check for leaking faucets. Check your indoor shut-off valve and see if it is completely open. Outside your house: Water standing in your yard, especially in dry weather, could indicate
- [Residential Application](https://www.pwwky.com/residential-service-application/) - Residential Service Application This is the Residential Service Application. Please fill out all information carefully! Please read PW’s Rules & Regulations before applying for service.
- [Business Application](https://www.pwwky.com/business-service-application/) - Business Service Application This is the Business Service Application. Please fill out all information carefully! Please read PW’s Rules & Regulations before applying for service.
- [H2O and Other Fun Facts](https://www.pwwky.com/h2o-fun-facts/) - Water Fun Facts & Info AWWA’s Innovation Initiative is an effort with the mission to inspire the implementation of innovative thinking and best practices in the water sector. Innovation Initiative volunteers explore innovation from the perspectives of key stakeholders – technology providers, consultants, academia, regulators, and utilities – to present resources and strategies that encourage
- [Students](https://www.pwwky.com/students/) - STUDENTS Nearly 97% of the world’s water is salty or otherwise undrinkable. Another 2% is locked in ice caps and glaciers. That leaves just 1% for all of humanity’s needs all its agricultural, manufacturing, community, and personal household needs. There’s as much water in the world today as there was thousands of years ago. Actually,
- [Riverbank Filtration](https://www.pwwky.com/riverbank-filtration/)
- [FAQs](https://www.pwwky.com/faqs/) - PADUCAH WATER FAQs Most frequent questions and answers “Knowledge is power!” How many times have you heard or said those words? At PW, we certainly believe this statement is true. That is why our staff enjoys the challenge of answering questions posed by our customers. Please review the lists of Frequently Asked Questions prepared by
- [Meter Tampering](https://www.pwwky.com/meter-tampering/) - Meter Tampering Water meters are located in the utility right-of-way (a strip of land used by utility companies to construct and maintain equipment and services the utility companies provide) and are owned by Paducah Water. PW employees must have clear access to the water meter at all times. That’s why it is very important to
- [Conservation Tips](https://www.pwwky.com/conversation-tips/) - Conservation TIPS When you want a cool glass of water, pour it from a container of tap water kept in your refrigerator instead of running the tap for several minutes and save as much as 300 gallons of water each month! Use a pan filled with clean water to rinse your vegetables instead of running
- [Mission Statement](https://www.pwwky.com/mission-statement/)
- [Direct Debit Enrollment](https://www.pwwky.com/direct-debit/)
- [Just for Kids](https://www.pwwky.com/just-for-kids/) - Water Wonderful: An Activity Book for Ages 5-8 Fun, water-related science activities for ages 5-8. Price shown for pack of 30. Minimum order one pack. Children have fun learning about water with Water Wonderful: An Activity Book for Ages 5-8. The colorfully illustrated, 16-page book makes a great water utility handout for school visits and

## My Templates

- [PW Header](https://www.pwwky.com/?elementor_library=pw-header)
- [PW Footer](https://www.pwwky.com/?elementor_library=pw-footer) - OUR MISSION Recognizing the distinct and unyielding human need for water, Paducah Water holds as its fundamental mission the supply of high-quality drinking water to its customers in Paducah and McCracken, Graves, and Marshall Counties. In order to meet this mandate, resources will be devoted to the treatment, storage, and distribution of water. Paducah Water
- [Office Closed January 26, 2026 Due to weather](https://www.pwwky.com/?elementor_library=office-closed-january-26-2026-due-to-weather)
- [Special Office Hours 2025](https://www.pwwky.com/?elementor_library=special-office-hours-2025)
- [Mobile Slider](https://www.pwwky.com/?elementor_library=mobile-slider) - Paducah Water Recognized by the EPA for “Especially Exemplary Performance” During the PandemicPW receives Area-Wide Optimization Program (AWOP) recognition for “commitment to standards of excellence”. PW’s “high-quality performance” provided customers with protection “that extends above and beyond regulatory requirements”. One of only seven systems (5%) in Kentucky to receive the honor.SEE PRESS RELEASEPaducah Water has
- [Winter Closing](https://www.pwwky.com/?elementor_library=winter-closing) - Winter Weather Closing 2/19/2025 Due to inclement weather Paducah Water’s lobby is closed. However, we are still available to assist you via phone. Call 270-442-2746 to speak to one of our Customer Service Representatives.
- [Default Kit](https://www.pwwky.com/?elementor_library=default-kit)
- [Service Line ID Pop-Up](https://www.pwwky.com/?elementor_library=service-line-id-pop-up) - Service Line Material Lookup
- [Lead Awareness Page Button](https://www.pwwky.com/?elementor_library=lead-awareness-page-button) - Lead Awareness Page
- [PW Lead Awareness Logo](https://www.pwwky.com/?elementor_library=pw-lead-awareness-logo)
- [Special Hours 2023](https://www.pwwky.com/?elementor_library=special-hours-2023)
- [Web Payment System](https://www.pwwky.com/?elementor_library=web-payment-system)
- [Employee Menu](https://www.pwwky.com/?elementor_library=employee-menu)
- [EOW Menu Global](https://www.pwwky.com/?elementor_library=eow-menu-global)
- [EOW Menu](https://www.pwwky.com/?elementor_library=eow-menu)
- [LA Menu](https://www.pwwky.com/?elementor_library=la-menu)
- [LA Main Header](https://www.pwwky.com/?elementor_library=la-main-header) - Lead Awareness General Information
- [Lobby Closed](https://www.pwwky.com/?elementor_library=lobby-closed) - Due to inclement weather our lobby is closed today (February 16). If you need assistance or have an emergency call 270-442-2746. Thank you.
- [Simple Page](https://www.pwwky.com/?elementor_library=simple-page)
- [PDF Page](https://www.pwwky.com/?elementor_library=pdf-page) - Edit Save Widget Edit Save Widget FALL 2017 Edit Save Widget Edit Save Widget WINTER 2018 Edit Save Widget Edit Save Widget SPRING 2018 Edit Save Widget Edit Save Widget SUMMER 2018

## Safe Redirect Manager

- [Auto Draft](https://www.pwwky.com/ccr)
- [Auto Draft](https://www.pwwky.com/employee)

## Categories

- [Uncategorized](https://www.pwwky.com/category/uncategorized/)
- [Water Quality Reports](https://www.pwwky.com/category/reports-pdfs/)
- [Newsletters](https://www.pwwky.com/category/newsletters/)
- [Rates and Fees](https://www.pwwky.com/category/rates-and-fees/)
- [Bid Announcements](https://www.pwwky.com/category/bid-announcements/)